What is bulk update users?

How do I bulk upload users?

1At the top of the Users page, click Bulk update users.2Click Attach CSV file.3Browse to the location on your computer and attach the CSV file.4Click Upload. If there's an error, enter the missing information in your spreadsheet and upload the file again. For more information, go to Resolve common errors below.

How do I import bulk users in Zendesk?

To import the CSV user data In Admin Center, click the People icon ( ) in the sidebar, then select Bulk actions > Import users. Select import options: Create new users: This is selected by default and cannot be disabled. This is because users that exist in the import data, but not in Zendesk, will always be created.