What do I do if I forgot my master key for the Kraken?

How do I retrieve my Kraken master key?

Navigate in your browser to https://www.kraken.com/sign-in and click on Help. Click on Recover my sign-in 2FA. Enter the email address associated with your Kraken account, the username, the Master Key; and finally click on Get bypass code.

What do I do if I forgot my two-factor authentication?

If you didn't save your backup codes, and you've lost the phone that you use for 2FA – try calling your phone network to transfer your old number over to a new phone. You'll need a new SIM card for that, and it could take a day or two for it to activate.

How do I recover my Kraken account?

An Account Recovery Photo (ARP) is a photo of you, the account holder, holding your ID document and a handwritten note next to your face. If you are not able to sign in, you may be required to provide an ARP to recover access to your Kraken account.

Where do I find my authenticator key?

1On your Android device, go to your Google Account.2At the top, tap Security.3Under "Signing in to Google," tap 2-Step Verification. You may need to sign in.4Under "Available second steps," find "Authenticator app" and tap Change Phone.5Follow the on-screen steps.Get verification codes with Google Authenticator - Google Account Help