How do I recover my master key?

Where do I find my master key for Google Authenticator?

During authenticator app 2FA setup, you can view the setup key — which is just the QR code in text form. It is sometimes also referred to as a "backup code" or "secret seed code". If you did not write down or copy this setup key during 2FA setup, there's no way for you (or us) to view it later.

What do I do if I forgot my master key for the Kraken?

If you do not have a Master Key or lost access to it please fill out this form. Navigate in your browser to https://www.kraken.com/sign-in and click on Help. Click on Recover my sign-in 2FA. Enter the email address associated with your Kraken account, the username, the Master Key; and finally click on Get bypass code.

What do I do if I forgot my two factor authentication?

If you didn't save your backup codes, and you've lost the phone that you use for 2FA – try calling your phone network to transfer your old number over to a new phone. You'll need a new SIM card for that, and it could take a day or two for it to activate.

Where can I find Kraken master key?

Click on your name in the upper-right corner of the page. Click on “Security”. Click on "2FA Settings". Click the “On/Off” toggle in the “Master Key” section and choose the method you want to use.